Frequently Asked Questions
Everything you need to know about your Major Fitness journey.
What is the typical shipping timeframe for heavy gym equipment?
Due to the size and weight of our power racks and barbell sets, orders typically process within 2-3 business days. Delivery usually takes 5-10 business days via freight or standard ground shipping depending on the total weight.
Do you offer professional assembly services?
While our equipment is designed for easy DIY assembly with included manuals, we have partnered with third-party technicians in select regions to offer professional installation at an additional fee.
What is the warranty policy on Major Fitness gear?
We stand by our quality. All structural steel frames come with a 3-year warranty, while moving parts, cables, and upholstery are covered by a 12-month warranty against manufacturing defects.
Can I return a product if it doesn't fit my home gym space?
Yes, we offer a 30-day return policy. Items must be in their original packaging and unassembled. Please note that customers are responsible for return shipping costs for oversized fitness equipment.
Do you offer financing options for larger purchases?
Absolutely. We offer flexible payment plans through providers like Affirm and Klarna, allowing you to build your dream gym now and pay in monthly installments.
Is your equipment suitable for commercial gym use?
Our equipment is engineered for high-durability home and garage gym use. While many of our racks meet light-commercial standards, we recommend checking the specific weight capacity ratings listed on each product page.